Qiwa Forgot Password: How to Reset Your Password 2026

Forgetting your password is a common problem, especially if you don’t log in to your account regularly. If you’re unable to access your Qiwa account because you’ve forgotten your password, there’s no need to worry. Qiwa provides a simple password recovery process that helps users regain access to their accounts within a few minutes.

Whether you’re an employee checking your employment contract or an employer managing workforce services, having access to your Qiwa account is essential. A password reset allows you to continue using all available services without creating a new account.

In this article, you’ll learn how to reset your Qiwa password step by step, what you’ll need before starting, common issues you may encounter, and tips to keep your account secure.

What Is Qiwa?

Qiwa is the official online employment platform launched by the Saudi Ministry of Human Resources and Social Development (MHRSD). It connects employers and employees through a secure digital system that simplifies employment-related services across Saudi Arabia.

Instead of visiting government offices, users can complete many tasks online through their Qiwa account.

Some of the most popular Qiwa services include:

  • Viewing employment contracts
  • Checking work permit information
  • Managing employee transfers
  • Accessing employee services
  • Updating employment details
  • Reviewing company information
  • Managing workforce-related processes

Since your Qiwa account contains important employment records and personal information, protecting your login credentials is extremely important.

Why You Need to Reset Your Qiwa Password

There are several reasons why users need to reset their passwords. In most cases, it’s simply because the password has been forgotten. However, there are other situations where changing your password is the safest option.

You should reset your password if:

  • You forgot your current password.
  • Your password is no longer accepted during login.
  • You’ve entered the wrong password several times, and your account is temporarily locked.
  • You believe someone else may know your password.
  • You haven’t accessed your account for a long period.
  • You want to improve your account security by creating a stronger password.

Resetting your password regularly helps keep your personal and employment information protected from unauthorized access.

 How to Reset Your Password

What You’ll Need Before Resetting Your Password

Before starting the password recovery process, make sure you have access to the information linked to your Qiwa account.

You’ll typically need:

  • A registered Qiwa account
  • Access to your registered mobile number
  • Access to your registered email address (if applicable)
  • A stable internet connection
  • Your Nafath account for identity verification (when required)

Having these details ready will make the password reset process faster and smoother. Also read this article: Qiwa Registration 2026 | Create Your Account & Sign In

How to Reset Your Qiwa Password

Resetting your password is straightforward. Follow the steps below carefully.

Step 1: Visit the Official Qiwa Login Page

Open your preferred web browser and visit the official Qiwa login page.

If you cannot remember your password, don’t try entering random passwords repeatedly, as this may temporarily lock your account.

Step 2: Click on “Forgot Password”

Below the login form, you’ll find the Forgot Password link.

Clicking this option starts the account recovery process.

Step 3: Enter Your Registered Information

The next screen will ask you to provide the information associated with your Qiwa account.

Depending on your account, you may need to enter:

  • Your registered email address
  • Your mobile number
  • Username or account details

Be sure to enter the same information you used when creating your Qiwa account.

Step 4: Verify Your Identity

For security reasons, Qiwa verifies your identity before allowing you to change your password.

You may receive:

  • A verification code via SMS
  • An email verification link
  • A Nafath authentication request

Complete the verification process exactly as instructed.

Step 5: Create a Strong New Password

Now it’s time to choose a new password.

A secure password should contain:

  • Uppercase letters (A–Z)
  • Lowercase letters (a–z)
  • Numbers (0–9)
  • Special characters such as @, #, ! or $

Avoid using simple passwords like:

  • Your date of birth
  • Your phone number
  • Your name
  • “12345678”
  • “password”

Step 6: Sign In with Your New Password

After creating your new password, you’ll receive a confirmation that the password has been updated successfully.

Return to the Qiwa login page and enter:

  • Your registered username or email
  • Your new password

Tips for Creating a Strong Password

A strong password is your first line of defence against unauthorized access. Instead of using simple or predictable passwords, create one that’s difficult for others to guess.

Here are a few best practices:

  • Use at least 8–12 characters.
  • Include uppercase and lowercase letters.
  • Add numbers and special symbols.
  • Avoid using your name, birth date, or phone number.
  • Don’t reuse passwords from other websites.
  • Change your password periodically.
  • Never share your password with anyone.

Using a password manager can also help you generate and store strong passwords securely.

Common Qiwa Password Reset Problems

Although the password recovery process is usually straightforward, some users may encounter issues. The table below lists common problems and their solutions.

Problem Solution
Forgot registered email or mobile numberUse the recovery option linked to your account or contact your employer if needed.
Didn’t receive the verification codeWait a few minutes, check your network connection, and request a new code.
Verification code expiredRequest a fresh verification code and enter it immediately.
Nafath verification failedEnsure you’re using the correct Nafath account and complete the verification again.
Password reset link expiredStart the password reset process again to receive a new link.
Unable to create a new passwordMake sure your new password meets Qiwa’s security requirements.
Account temporarily lockedWait for the lock period to end, then try again or contact support if the issue continues.
Still unable to log inClear your browser cache, try another browser, or reset your password again.

How to Secure Your Qiwa Account

After recovering your account, it’s important to protect it from future security risks.

Follow these simple security tips:

  • Never share your login credentials with anyone.
  • Always sign out after using a shared computer.
  • Avoid logging in through public Wi-Fi whenever possible.
  • Keep your registered mobile number and email address up to date.
  • Change your password regularly.
  • Monitor your account for any unusual activity.
  • Complete Nafath verification only on trusted devices.

Final Thoughts

Forgetting your Qiwa password doesn’t mean you’ll lose access to your account permanently. This platform provides a secure and user-friendly password recovery process that allows employees and employers to regain access in just a few steps.

By following the password reset instructions carefully and creating a strong new password, you can continue using Qiwa services without interruption. To reduce the chances of future login problems, keep your contact information updated, use a unique password, and follow basic account security practices.

Regularly reviewing your account security and updating your password when necessary will help keep your personal and employment information protected while using Qiwa.

Frequently Asked Questions (FAQs)

Yes. You can reset your password online by selecting the Forgot Password option on the Qiwa login page and following the verification steps.

If you have access to your registered mobile number or email, the process usually takes only a few minutes.

Check your mobile signal or email inbox, including the spam folder. If you still don’t receive the code, request a new one after a short wait.

In many cases, yes. Qiwa may ask you to verify your identity through Nafath before allowing you to create a new password.

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